How do I make a booking
Preferably via our "Instant Fare Quote" booking engine, or through Online Chat or telephone.
How do I find my driver from an airport, port or station
The pick up instructions will be contained in the "Journey Details" email.
What is the 'Meet and Greet' service
The "Meet and Greet" service is where the driver will park their vehicle and meet you with a name board in the appropriate place (e.g. an Arrivals Hall at an Airport).
This service is not included on our journeys as standard but can be added for an additional fee, to cover parking charges.
The driver will put exactly what you entered in the "Head Passenger Full Name" field onto the name board, therefore if you'd rather the driver doesn't know the passenger's name then use a pseudonym instead. Obviously you will need to make sure the passenger is aware so they know what to look out for!
Will I incur any extra charges if my plane is delayed
No, we will track your plane's progress when it is in the air.
Is your Company licensed and fully insured
Yes, we are fully licensed. All our vehicles are also insured.
What do I do if I don't know the postcode
Enter all the details you do have and we will try and find the postcode and email you back a quotation as soon as possible.
What happens if I haven't received confirmation and my transfer is imminent
This could be due to a number of reasons, most commonly a misspelt email address.
If this happens to you please contact our office via Online or call on 07557026312 and we will deal with your booking as quickly as possible.
